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Netiquette
"Netiquette" is an abbreviation for "Internet etiquette"--simply, basic rules of the road for the "Information Superhighway." Online learning involves much communication using email, bulletin boards, chats and other methods.
- Anonymity - While anonymity is often, and justifiably, desired in many Internet communications, maintaining your identity is essential in an online course. If at any time you have concerns about your privacy in an online course, please let your instructor know. Make sure you include your name on all your emails as some messaging systems will not include this and many email addresses do not indicate the name of the sender.
- Brevity - Very few people want to read long messages. Other than for special situations, try to keep most of your communications brief and to the point. Others will thank you, and you'll be equally grateful to everyone else.
- Communication - Use the Subject Line. Make your entry in the Subject Line concise and informative. Focus on one subject per message and always include a pertinent subject title for the message; that way the user can locate the message quickly. Include your name at the bottom of email messages. Be careful when using sarcasm and humor. Without face to face communications, your joke may be viewed as criticism.
- Emoticons - Emoticons are simple sideways faces, also known as smileys. Here are a few examples:
:) happy face
:( unhappy face
;) wink - Inappropriate material - Suggestive or pornographic content or links do not belong in online courses, nor does anything promoting hatred or discrimination.
- Large files - Avoid sending unnecessarily large files and attachments. Many of those cute screen savers and computer games circulated via email place a heavy load on email systems and create large downloads, particularly for those who are on slower modems or using older computers. They often may also carry malicious content such as viruses.
- Privacy - It is simple to forward a message you have received from someone else. However, unless it is clear you have their permission to do so, check first. This is particularly important when you post a private message sent to you from someone else to a public bulletin board or email list.
- Readability - Try to format your messages with lots of breaks and headings. One long paragraph that fills some else's full screen with no breaks will very likely not be read. Watch for errors: a careful read as well as a spell-check will solve most problems--lots of mistakes are extremely annoying.
- Shouting - What is shouting? THIS IS: TYPING A MESSAGE IN CAPITAL LETTERS IS TYPICALLY UNDERSTOOD AS THE EQUIVALENT OF SHOUTING AT SOMEONE. It is perceived as rude and will usually result in a request by others to "Stop yelling" or worse, a "flame"--a flurry of angry responses that will bombard your email inbox.
Adapted from http://www.jibc.bc.ca/onlineLearning/online/online/net.htm