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ELI Policies and Procedures

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ELI has specific policies and procedures concerning exams, graduation, incomplete grades, and submission of work.


Academic Dishonesty

Academic dishonesty includes cheating, plagiarism, and other forms of dishonorable conduct (see the NOVA Student Handbook for more detailed information). Such dishonesty will not be tolerated. Penalties can range from the issuance of failing grades (on an assignment, an exam, the course) to being referred to the Dean of Student Development for further disciplinary action, including possible expulsion from the College.


Campus Learning Resource Services and Bookstores

Alexandria Annandale Loudoun Manassas Woodbridge  MEC
3001 N.
Beauregard St.
8333 Little River Turnpike
1000 Harry Flood Byrd Highway
(Route 7), Sterling
6901 Sudley Road

15200 Neabsco
Mill Road

6699 Springfield Center Drive


(703) 845-6231


(703) 323-3128


(703) 450-2567


(703) 257-6640


(703) 878-5733

(703) 822-6684

Testing Center:

(703) 845-6035

Testing Center:

(703) 323-3149
(703) 323-3833

Testing Center:

(703) 450-2508

Testing Center:

(703) 257-6645

Testing Center:

(703) 878-5616

Testing Center:
(703) 822-6654

Computer Lab:

(703) 845-6041

Computer Lab:

(703) 323-3298

Computer Lab:

(703) 450-2521

Computer Lab:

(703) 257-6639

Computer Lab:

(703) 878-5713

Computer Lab:
(703) 822-6671


(703) 671-0043
(703) 845-6221


(703) 425-2558
(703) 323-3185


(703) 430-9639
(703) 450-2589


(703) 368-8554
(703) 257-6667


(703) 878-5774

(703) 822-6605


(703) 845-6016


(703) 323-3744


(703) 450-2548


(703) 368-3748


(703) 878-5790

(703) 822-6510


Course Progress

You are expected to make regular and steady progress in completing your course assignments and examinations. Assignments should be submitted in the order given, one assignment at a time. Assignments should not be submitted in a batch.

Secret to Success: Send in your first assignment on time! Our experience at ELI has shown that students who submit their first assignment promptly are much more likely to complete the course successfully and on time.

Once you begin this course, it is your responsibility to withdraw if you do not intend to finish it. If you do not withdraw and do not finish your course assignments, you will receive a grade based upon the work you have submitted. Usually, this grade is an "F."


Course Withdrawal

You may withdraw from a distance learning course without grade penalty by the Last Withdrawal Date without F . For your specific course dates, refer to the Quick Start Syllabus mailed to you by ELI. For additional information, see Enrollment Dates and Withdrawal Policy. Use NovaConnect (preferred method) or Telephone NovaConnect (also see How to Drop With Refund) to withdraw before the Last Withdrawal Date. If you withdraw from a course after your Last Withdrawal Date, you will receive an "F" for a grade.

Important Notes:

  1. Students who do not send submit a required assignment before the date specified by faculty (see Critical Course Deadlines) will be administratively withdrawn without a refund. Also consult the course syllabus for this information.
  2. Instructors also have the option of withdrawing (without refund) students who are not meeting course progress requirements by the Last Withdrawal Date without F . However, students who expect a W are responsible for withdrawing themselves in NovaConnect before the last withdrawal date.

If you are past your Last Withdrawal date without F but have mitigating circumstances that prevent you from finishing the course, your instructor may agree to assign a W grade. To request a W, complete a Withdrawal Initiated by Student form and submit it to your instructor with supporting documentation that justifies your request


Extended Learning Institute Office and Mailing Addresses

The Extended Learning Institute offices are located at 3922 Pender Drive in Fairfax, Virginia, 22030-0967. It is conveniently located just off of I-66, at the Route 50 Exit, Number 57A. This information is provided for students needing to drive to the offices to meet with an instructor, to register, or to drop off a paper.

Please note that the mailing address is not the same as the office address. Be sure to mail everything to:

Extended Learning Institute (ELI)
Northern Virginia Community College
8333 Little River Turnpike
Annandale, VA 22003-3796



Northern Virginia/Washington DC metropolitan area residents: you are required to take your online class exams at a NOVA testing center or to use our online proctoring service, ProctorU, if it is available in your course. You can take your exam at any one of NOVA’s six campus testing centers (Manassas, Woodbridge, Springfield, Annandale, Alexandria and Loudon). NOVA campus Testing Centers

Other Virginia residents: You may take your online class exams at any Virginia Community College testing center, via our online proctoring service, ProctorU, if it is available in your course, or at the testing center of another Virginia college/university at which you are a student (you submit a Proctor Request Form for approval - ELI Proctor Request Form). Use the College Locator feature on the Virginia Community College System (VCCS) website to find a college near you. http://www.vccs.edu/.

Students in other states: You may take your online class exams at a college/university testing center near you (you must submit a Proctor Request Form for approval - ELI Proctor Request Form), or via our online proctoring service, ProctorU, if it is available in your course.

Students needing an accommodation based on a disability that prevents them from traveling to a college testing center should contact ELI for help in identifying an appropriate proctor. Call (703) 323-3347 or 1-888-435-6822 or email elicoursespecialists@nvcc.edu.

Active duty and deployed service members may request proctoring through a military education or test control officer.

Proctor Request Instructions and Proctor Request Form ELI Proctor Request Form

Students who are unclear of exam due dates, requirements or exam protocols, should consult their instructor prior to taking an exam. Failure to plan ahead and clarify exam requirements may result in lack of preparedness and missed exams.


Exam Proctors

ELI requires that students use a college or university testing center for all exams. Students should contact the intended testing facility to discuss proctoring requirements and costs. It is your responsibility to secure a proctor and to pay any fees charged by the proctor. Requests for proctored exams taken outside of a college or university testing center are only granted for documented mitigating circumstances. Individual proctors will not be approved based on student preference. Requests for proctored exams and proctors must be approved by ELI.

ELI reserves the right to reject requests for proctors for any reason.

To request a proctor, complete the ELI Proctor Request Form and submit it with your proctor's statement on letterhead to ELI (see the Proctor Request Form for details.)
Request your exams early so you can successfully meet any required deadlines in your course. Please allow at least 5 business days for processing your request.  All students will receive an email confirmation when the exams have been sent to the proctor.


Getting Help

For questions not answered in the Syllabus or other course materials, call:

The ELI Hotline at 703-323-3347 or 1-888-4DL-NOVA (1-888-435-6822). ELI staff members are available between 8:30 a.m. and 8:30 p.m. Monday through Thursday, and some Saturdays (hours vary by semester). If you are hearing impaired, call the V/TDD number, 703-323-3717, and leave a message. View the Contact Us page for more details.



If you plan to graduate in the current semester, you must complete all work before the College's regular semester ends, regardless of your ELI End of Enrollment Date. Check the NOVA Schedule of Classes for the date when "Classes and Examinations End" and the "Last Day to Apply for Graduation." Be sure to inform your instructor so you can establish an accelerated study schedule and so your instructor can receive and grade your work before the deadline.


Important Dates

The one page Quick Start Syllabus you received by mail has your personal important dates on it. Please review them now.

Start Date: This is your official start date; all other dates are based on it. Your enrollment does not necessarily correspond to campus enrollment dates. You are expected to meet a schedule for submission of your work, so you need to buy your course materials and start on time.

Refund Date: This is the last date on which you can drop your course and receive a full refund of your tuition, drop your course and add another course without paying additional tuition, and also the last date to change a course to audit or to credit. To drop your course, use the NovaConnect online or telephone registration system.

First Assignment Due Date: You must submit a required assignment before the date specified by Critical Course Deadlines or you will be administratively deleted without a refund.

Last Withdrawal Date without F: This is the last date on which you can withdraw from this course without grade penalty. Use the NovaConnect online or telephone registration system to drop the course. You will receive a grade of "W." However, students who expect a W are responsible for withdrawing themselves in NovaConnect before the last withdrawal date. Withdrawal after this date will result in a grade of F, except under documented mitigating circumstances.

End Date: All assignments and examinations should be completed by this date. (Also see Incomplete Grades.)

Your course may have other deadlines--make sure to review your course syllabus for more information.


Incomplete Grades

The incomplete grade is used for verifiable unavoidable reasons.  If you have made significant progress in your course, your end date is near, and you have reasons that can be documented as unavoidable, you may request a grade of Incomplete.  To request a grade of Incomplete for this course, you must:

  • Have satisfactorily completed at least 60% of the course work (specified in the course by your instructor).
  • Explain your extenuating circumstances to me in writing.
  • Provide a plan for completing the remaining assignments in writing.


Limited Services during Holidays

Many campus offices, as well as the Learning Resource Centers, are closed or have limited hours during holiday and semester breaks. Be sure to call first before you arrive on campus to use these facilities. Faculty also may not have regular office hours during those times, which may delay the return of your assignments.



You may obtain a NOVA ID card at any campus. An NOVA ID is required to use the materials in the library or learning labs. Students must present a NOVA ID in order to return textbooks at any VCCS bookstore.


Parking on Campus

For visits to campus (to buy books, use the library, take an exam, etc.), you may park at a meter, park in a visitor lot, or purchase a parking sticker for the semester from the campus security office. Visit the College's Parking Services for details.


Submission of Work

In most ELI courses, you will submit your assignments online to the course Blackboard site. If you need to submit your work by mail, be sure to include a self-addressed envelope for the return of each assignment. Attach a full-page cover sheet to your work sent by mail. Try to submit your work according to the schedule listed in the Course Syllabus. Submit one assignment at a time.

Cover Sheet Information: Mail your assignments to ELI at this address:

Your Name
Your Student Number (Nova Connect EmplID)
Attention: Course (i.e., ACC211)
Attention: Instructor:
Assignment Name and/or Number

Extended Learning Institute (ELI)
Attention: Course (i.e., ACC211)
Attention: Instructor:
Northern Virginia Community College
8333 Little River Turnpike
Annandale, VA 22003-3796

Try to complete any mail-in work in a timely manner so that you can send it via the U.S. Mail. If you are at, or past, your deadline for sending an assignment, you can send it by fax at (703) 323-3392, but do not routinely send assignments by fax. If you must send an assignment by fax, it must be typed so your instructor can read it. Anything sent by fax that cannot be read will be returned to you ungraded via U.S. Mail.

You can also bring your work to ELI office; see the Extended Learning Institute Office and Mailing Addresses for directions. Please note that ELI's mailing address is not the same as its office address. A drop box is available for assignments dropped off after hours.

Be sure to keep a copy of all work you submit and also keep the graded copy that is returned to you with your instructor's comments. Without these copies, any later discussion concerning your grade will be based solely on ELI's records.