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Where to Go for Help at ELI

We understand, you can't always find exactly what you're looking for online. Rest assured that if you reach out to any of our general phone, email, or other resources, we'll make sure your message gets to the right place.

ELI Office Hours

Monday-Friday 8:30 a.m.--5:00 p.m.

ELI Hotline: 703.323.3347

Call this number for help Monday-Thursday from 8:00 a.m. to 9:00 p.m. and Fridays from 8:00 a.m. to 5:00 p.m. We will direct your call to the appropriate resource. Technical support is also available evenings, weekends, and holidays.

The ELI Hotline is available via these numbers: 

  • 703.323.3347
  • 1.888.4DL.NVCC (1.888.435.6822) toll-free from outside of the Northern Virginia area
  • TDD 703.323.3717
  • FAX # 703.323.3392

ELI Mailing Address and Office Location

ELI mailing address: 8333 Little River Turnpike, Annandale, VA. 22003-3796

ELI offices are located at 3922 Pender Drive in Fairfax, Virginia, VA. 22030-0967. It is conveniently located just off I-66, at the Route 50 Exit, Number 57A. This information is provided for students needing to drive to the offices to meet with an instructor, to register, or to drop off an assignment.

Student Services

Instructional Services



Need Assistance?

Chat with an ELI staff member during business hours or with an IT Support agent after hours.

Need help with your studies?

ELI students can take advantage of FREE online tutoring through Smarthinking

Learn More About Smarthinking

Degrees and Certificates

Did you know you can earn a certificate or an associate degree entirely online? ELI offers tons of options to meet your needs!

Additional Resources